Freemarket
Freemarket, a London-based cross-border payments business, required additional payments expertise and engineering capability to support its rapid growth. They also sought to redefine their customer experience and onboarding journey.
Freemarket, a London-based cross-border payments business, required additional payments expertise and engineering capability to support its rapid growth. They also sought to redefine their customer experience and onboarding journey.
Gathered & Found mobilised several high-calibre teams of consultants, engineers, designers, and technology leaders with deep payments expertise to take Freemarket’s core capability to the next level. We enhanced their engineering practices, built scalable microservices, and implemented CI/CD processes. Alongside this, our Service Design and UX specialists created a new customer onboarding journey that rapidly reduced their customers time to platform, and reimagined the overall platform experience.
Delivered critical migrations and modernised the platform with microservices
Implemented new APIs to enhance Freemarket’s overall market offering
Introduced new agile delivery practices and improved engineering practices
Designed a brand-new UI and onboarding journey with significant improvements in efficiency
Provided embedded service design expertise to shape long-term CX strategy
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John Doe
CEO, Company XYZ
